Helpdesk
Helpdesk We now have a new platform for technical assistance. This feature provides an option for end users, customers, partners, distributors, and Admin to report, receive and provide technical assistance with product related issues. This feature comes with a new dashboard now wherein the users can now track all their tickets progress Helpdesk has below submodules
- Configurations for Service type and Category types
- Support
- Dashboard
- My Tickets
- Sensitive Informations.
Please navigate to each sub-module to know their functionality and how to use them.
Click here to know about Configurations
Click here to know about Dashboard